[kwlug disc.] FAQ template?

Joe kwlug-disc at dopper.net
Fri Mar 2 09:20:02 EST 2007


Unsolicited wrote:
> Anyone know of a simple 'FAQ template' / generator?
>
> Keeping things simple, I guess I want something that:
> 1. say, like an e-mail, let's me pose a question in a 'title' or 
> 'subject', then put the answer in the body.
> 2. have a tree type 'header' area where I can pose questions and move 
> them up, down, and all around. It would automatically number the 
> questions.
>     2.1 clicking on the question would take me to 1.
>
> I suppose this would be a standalone thing where I'll have to hit 
> 'generate', then move the results somewhere. Preferably not, but I 
> suspect it's unavoidable.
>
> Easy posting to Drupal would be desirable. I assume not necessary 
> though. I'll know better after next Monday, I expect. From what I can 
> see, Drupal will take just about any type of content, if the 
> appropriate 'content descriptor' is in place. (My words, don't know 
> the drupal speak.)
>
Without spoiling too much of the details of what may be included in the 
drupal presentation...it sounds like what you want is a drupal FAQ 
module. Most content management systems are modular and contain a wide 
array of addon components (such as FAQ modules). If  drupal CMS is a 
dependency for your FAQ's than a google search for drupal FAQ module 
would probably result in something you need (or at least a FOSS starting 
point which could be modified or expanded upon). If drupal isn't a 
requirement and the capabilities of your FAQ web application are more 
important, you may find a ready made FAQ module for another CMS that 
better meets your needs. Xoops CMS and Joomla CMS have basic FAQ modules 
bundled with them and there's an addon FAQ called smartfaq that works 
well for xoops. (although I'm migrating away from xoops for other reasons).

Most CMS's use a combination of html/xhtml markup, cascading style 
sheets, a scripting language (php, asp, python, perl) and stores the 
information in a database (mysql, oracle). If you're not familiar with 
any of those components...well it'd be a good thing to save for Monday 
so I don't spoil the presentation.


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