[kwlug disc.] www.google.ca does not resolve

[Cedric Puddy]

I have experienced terrible DNS resolver performance with *both*  
Rogers and Sympatico users.

We go through periods where customers will call us up and say "Halp!   
My site is DOWN!", and we'll take a look around... everything is  
green, working nice.  When I then say "OK, go into your network  
settings and make your DNS servers 208.67.220.220 & 208.67.222.222  
(OpenDNS)", the problem clears right up, and stays cleared up.

The cherry on top for us, of course, is that because we are just a  
little hosting operation, people assume that it really is *us* that is  
down when this happens, as opposed to a problem with their ISP :)

Anyway, just in case anyone needed a vote for doing one of the  
following:
	1) using OpenDNS
	2) running DJB's dns caching server locally
	3) trying to be that person who makes the magic phone call that makes  
Rogers/Sympatico support reps *care* and start the ball rolling to  
build internal corporate momentum that will culminate in the problem  
finally being fixed for *everyone*

then, well, that's another sorid tale to inspire you.

Options (1) and (2) are probably the most practical, though.

	All the Best,

	-Cedric

On 19-Aug-08, at 3:34 AM, Paul Nijjar wrote:

>
>
>
> --- On Mon, 8/18/08, Robert P. J. Day <rpjday at crashcourse.ca> wrote:
>
>>> Just to preach to the choir:
>>> I'm getting the exact same issue here with Rogers,
>> in Ottawa.
>>
>> i have that issue on a regular basis with rogers in
>> w'loo.
>
> So I guess that makes three other people who are afflicted.
>
> Do you folks experience this issue with websites other than Google?
>
> Is it the case that being behind some kind of NAT or router box is
> causing the problem for you too? Or are you having problems with
> Rogers DNS directly?
>
> - Paul
>
>
>
>       
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